FR

Last updated: October 23, 2026

First Quebec Holdings Inc. and Corporation Genix ("First Quebec Genix", "we") own and manage residential buildings in Montreal. This policy explains what personal information we collect on this website, why, who we share it with, how long we keep it and what your rights are, under Quebec's Act respecting the protection of personal information in the private sector (Law 25).

Person in charge of personal information

Privacy Office
First Quebec Genix
175 Chemin Bates, Suite 100, Montreal, Quebec H3S 1A1
Email: info@firstquebec-genix.com
Phone: 514-316-8155

Write to this address with any question, access or correction request, or complaint about your information.

What we collect and why

FormInformationWhy
Rental application Name, email, phone, date of birth, current and previous addresses, current and previous landlords' contact details, employment and employer, gross monthly income, number of occupants, pets, smoking, any Tribunal administratif du logement file, and the documents you attach (pay stubs, credit report, ID), your signature and your IP address at submission. To assess your rental application, verify your identity and ability to pay, contact you and, if approved, prepare and manage your lease.
Contact Name, email, phone, your message, IP address and browser. To answer your request and protect the form against abuse.
Careers Name, email, phone, CV, cover letter, screening-question answer, IP address. To assess your application and contact you.

We never ask for your social insurance number. We collect only what these purposes require, and we never sell or rent your information.

A rental application is saved from step 2 so you can resume it later from the link we email you. An unfinished application is treated as a draft (see "How long we keep it").

Consent

By sending a form, you consent to the use of your information for the purposes above. For a rental application, you also give express consent, at the final step, to a check of your credit and of the information you provided. You can withdraw your consent at any time by writing to us; we may then be unable to process your request.

Who can see your information

  • First Quebec Genix staff who handle rental applications, leases and job applications, through password-protected administrative access.
  • Our service providers, only to provide their service and on our instructions:
    • Perpetual Solution — website design, hosting and maintenance (servers located outside Quebec);
    • Microsoft 365 — email: new-application notices and messages reach us by email;
    • Google Maps — only if you click "Directions"; Google then receives your IP address under its own rules. The site's fonts and icons are hosted on our own server.
  • The references you give us (landlords, employer), only to verify the information in your application.

Information sent outside Quebec

Our servers and some of our providers are located outside Quebec (in Canada or the United States), so your information may be stored or processed there. Before any such transfer, we assess whether the information will receive adequate protection, and our providers are bound by contract.

Cookies

The site uses no advertising cookies and no analytics. It uses only cookies it needs to work:

CookiePurposeDuration
first-quebec-genix-sessionKeeps your progress in the forms and your language choice2 hours
XSRF-TOKENSecurity: protects the forms against forged submissions2 hours

How long we keep it

  • Unfinished rental applications (drafts): deleted 90 days after the last change.
  • Refused or withdrawn rental applications and their documents: deleted 12 months after the decision.
  • Tenants: the file is kept for the lease and 3 years after it ends; pay stubs and credit reports are deleted once the lease is signed.
  • Contact-form messages: 2 years after the last exchange.
  • Job applications: 12 months after the hiring process ends.
  • Server logs (IP address, page, date): about one month.

At the end of these periods, the information is destroyed or anonymized.

Security

The site is served over HTTPS. Documents attached to applications are kept in a private area that only authorized staff can open, through temporary links. Administrative access is password-protected.

Your rights

You can ask to see your information, correct it or have it deleted, withdraw your consent, or ask how it was collected. Write to the person in charge above; we answer within 30 days. If you are not satisfied with our answer, you can contact the Commission d'accès à l'information du Québec.

Privacy incidents

If an incident poses a risk of serious injury, we notify the Commission d'accès à l'information and the people concerned, and we keep a register of all incidents.

Changes

We may update this policy. The date at the top of the page shows the last change.